We offer three levels of service for our UK customers PLEASE NOTE THESE ARE ESTIMATED DELIVERY TIMES ONLY and are based on working days:
We will not know how we will post your order until your order has been placed; this is because it will depend on the item size and combined weight. We use a combination of Royal Mail, My Hermes, DPD, Yodel…and others as our couriers and have various delivery options including guaranteed next day delivery.
All orders placed before 1:30pm will usually be dispatched the same day (Monday – Friday Only) subject to security checks. We will use the most appropriate method of dispatch depending on the size, weight and value of your order. This may include a courier service which requires a signature on delivery. For orders dispatched via Free Delivery please wait for 10 working days before contacting our Customer Service Team for help if your parcel has not yet arrived.
Please note, if you state a safe place and your parcel is stolen in the interim, we can not be held responsible for any loss incurred nor can compensation be claimed by the courier. You take full responsibility for stating a safe place if you are unable to accept your parcel or a neighbor can not be nominated.
FREE Delivery – Standard Tracked - When your order value is over £75.00
Delivery is expected to be 2-4 Working Days via Royal Mail or Courier depending on the weight and value of your order and the delivery address.
Simply Standard - Non Tracked – £2.95
Delivery is expected to be 3-6 Working Days via Royal Mail 2nd Class or Courier depending on the weight and value of your order and the delivery address.
Standard Tracked – £4.95
Delivery is expected to be 2-4 Working Days via Royal Mail 1st Class or Courier depending on the weight and value of your order and the delivery address.
Next Day Delivery - £6.95
Delivery is the next working day (delivery between 9am and 5pm) via Courier or Royal Mail Special Delivery depending on the weight and value of your order and the delivery address. All orders placed before 1:30pm with our Next Day Delivery service are dispatched the same day subject to mandatory security checks and availability. Be sure to provide your mobile telephone number to receive a text with your expected 1 hour delivery window.
Our Standard delivery service is not available to these areas, Courier Signed for deliveries are £9.95. However delivery times are 2 -5 working days. Please note that our premium courier services are not available to most customers with the following post code prefixes: IM, GY, JE, BT, FK, HS, G83, IV, KA 27-28, KW, PA, PH and ZE.
We are happy to provide a quote for delivery anywhere in the world, the price of delivery depends upon the weight and value of the order and the delivery address so if there is something you simply cannot resist please contact us and we will be happy to help.