Terms and Conditions

The Business – The Bazaarist Limited

These sites: http://www.thebazaarist.com/ and http://www.thebazaarist.co.uk/ URLs is operated by The Bazaarist Limited and we want to clarify our service offer to you so you can enjoy shopping with us. By placing an order you will be deemed to have read, understood and agreed to these Terms and Conditions. Please note that these Terms & Conditions may be subject to change without notice from time to time and we recommend that you read them each time you place an order. If you have any questions, please go to the contact us page.

Please note: We are just an online shop. You cannot buy or collect any products at the following address!                                   

The Bazaarist Limited - Registered in England and Wales no: 10265815

Registered Address: Office 407, Britannia House 1 - 11 Glenthorne Road, London W6 0LH - England

(Please don’t send returns here - contact us to arrange a return for unwanted or faulty goods)

Ordering

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. The fact that you receive an automatic order acknowledgement does not necessarily mean that we will be able to fulfill your order.

Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made, even if your payment has been processed prior to dispatch, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

  • where goods are not available;
  • where we cannot obtain authorisation for your payment;
  • if there has been a pricing or product description error;
  • if you do not meet any eligibility criteria set out in our terms and conditions;
  • We reserve the right to cancel any orders if we are unable to ship them due to size and/or weight.

Payment & Security

The Bazaarist Limited uses a secure payment system operated by Paypal. Payment can be made using credit or debit cards or via your PayPal account. Payment will be debited and cleared from your account before your order is dispatched. You confirm that the payment method, credit, debit card or PayPal account that you use is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. If we feel it necessary to carry out additional security checks we may ask for additional proof of ID such as your Bank Authorisation code for this transaction, a driving licence or utility bill. You will be contacted either by email or by phone if this is necessary.

Pricing, Descriptions and Availability

Prices shown on the website are inclusive of VAT at the appropriate rate. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. If you have already received the goods we ask that you send them back to us, upon receipt we will issue a full refund and any costs you in incur in returning the item.

Contract cancellation under the EU Consumer Rights Directive:

You are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 14 days after the day on which you receive your order.

If you wish to exercise your right to cancel this contract after your order has already been dispatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 14 days after the day on which you receive the order, and that you have taken reasonable care of the products and not used them.

Please note that your right to return Products does NOT apply to products which fall into the following categories unless they are faulty or not as described:

  • Made to measure or personalised goods.
  • Perishable goods (such as flowers and chocolates).
  • Unsealed software, CDs, DVDs.

For help returning items please click here to go to our Returns section.

We monitor our prices and information carefully; however prices and availability of goods may be subject to change without notice. We reserve the right to withdraw or amend the details and price of a product at any time. We will not be liable to you or any third party due to any changes as noted above whether or not that product has been sold.

Please note:

When goods are out of our stock at the time the order is placed, we provide the goods for customers from 3rd party suppliers, which may show a difference in the invoice you receive, but does not affect the price you pay for the goods. 

Direct despatch (or drop-shipping) is the term used when the manufacturer/supplier sends an item directly from their Warehouse to you and not from our own Warehouse.
As a result arrival times will vary, and it will be sent separately to any other product(s) in your order. You may not receive the usual Bazaarist despatch email.

Important notice:

Where possible items are sent from our stock but we also sell via other supply channels. In this case, orders will be fulfilled by our fulfilment centres or 3rd party suppliers at our discretion.
Therefore, on occasions our products may come with a third party logo on the packaging. By placing an order you are agreeing that your delivery information may be shared with our supplier to fulfil your order. It will not be shared in any other way, your details are 100% secure. If you are not happy with any of these things then please do not buy from us.

Gift Vouchers

  1. Gift vouchers must be redeemed within 1 year of purchase and cannot be set off against Products that have already been paid for.
  2. If the value of the order exceeds the value of a gift voucher, the balance must be paid by credit or debit card, or via PayPal.
  3. Unused balances will be held within the recipients voucher for the remainder of the 1 year period referred to in clause 1. At the end of that 1 year period the voucher (and any credit remaining on it) will expire.
  4. Gift vouchers have a cash redemption value of 0.001p.
  5. Vouchers can only be used for in-stock Products and not for pre-ordered Products. Vouchers cannot be used to purchase Products which are already subject to other promotional offers.

Promotional Voucher Code Terms

  • If you have received a promotional voucher from us, only one such promotional voucher code can be redeemed per order.
  • Promotional voucher codes are issued from time to time at our discretion. We reserve the right to cancel promotional voucher codes at any time without notice and without giving a reason.
  • Only one promotional voucher code can be redeemed against any single order. If there is an unused balance of discount or credit remaining on the promotional voucher code, that balance will be extinguished and cannot be redeemed with any other orders.
  • Promotional voucher codes cannot be re-used.
  • Promotional voucher codes have a cash redemption value of 0.001p and are not transferable.
  • Promotional voucher codes may not be used in conjunction with any other offer, discount or promotion.
  • Promotional voucher codes may not be sold. For the avoidance of doubt, this includes auctions and other online sales.
  • Certain Products cannot be purchased with promotional voucher codes. Such Products are clearly marked on their respective Product pages.
  • The issuing of promotional voucher codes may be restricted (for example, one per email address).
  • General The Bazaarist terms and conditions of purchase and use of thebazaarist.com and thebazaarist.co.uk website apply.
  •  Some products available for sale on thebazaarist.com and thebazaarist.co.uk website may not be purchased by persons under a specified age. If you are planning to give a gift voucher to someone under 18 years of age, please make them aware that some products are unavailable to purchase by them.

Delivery

We offer three levels of service for our UK customers - please note these are estimated delivery times only and are based on working days:

We will not know how we will post your order until your order has been placed; this is because it will depend on the item size and combined weight. We use a combination of Royal Mail, My Hermes, DPD, Yodel…and others as our couriers and have various delivery options including guaranteed next day delivery.

All orders placed before 1:30pm will usually be dispatched the same day (Monday – Friday Only) subject to security checks. We will use the most appropriate method of dispatch depending on the size, weight and value of your order. This may include a courier service which requires a signature on delivery. For orders dispatched via Free Delivery please wait for 10 working days before contacting our Customer Service Team for help if your parcel has not yet arrived. Please click here to see our delivery options and pricing.

  • Orders are despatched either by Royal Mail, My Hermes, DPD, Yodel or others. Our couriers require a signature and operate between 9am and 5pm on weekdays, so please specify an address where someone will be able to sign for your Order between these hours, alternatively have your Order delivered to your work address.
  • Please note that while items sent by Royal Mail usually arrive within 1-3 days, Royal Mail stipulate that only items still not delivered after 10 working days can be officially classified as lost.
  • Thebazaarist will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery.
  • If the true cost of postage is more than that quoted, we will contact you to advise the difference we will need to charge you. A PayPal invoice will be created for this amount which you can pay via your debit/credit card even if you are not signed-up for PayPal. You can choose to cancel your order of course if you are not willing to cover the postage amount. Orders are not binding on either side until it has actually been posted.
  • Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office.
  • The above does affect your statutory rights as a consumer.

Please note, if you state a safe place and your parcel is stolen in the interim, we can not be held responsible for any loss incurred nor can compensation be claimed by the courier. You take full responsibility for stating a safe place if you are unable to accept your parcel or a neighbor can not be nominated.

Order Cancellation/Ownership

You may cancel your order for any reason provided that you notify us in writing (email or fax is acceptable) no longer than 7 working days after the day you receive your order. If your order has been dispatched you will be required to return the order to us and you will be responsible for the cost. We suggest that you use a secure delivery method that requires a signature upon receipt and provides you with a proof of posting. Upon receipt of the returned goods a refund, including the original delivery charge, will be credited within 30 days to the facility used to place the order. To cancel your order please contact us. You will become the owner of the goods you have ordered once they have been delivered to you and they will be held at your own risk. You have a statutory duty to take reasonable care of goods whilst held in your possession and until such time as returned goods are received by us. Please ensure that any goods being returned are packaged appropriately. We will not be liable for any loss or destruction of goods, once delivered to you. None of these terms and conditions affects your statutory rights as a consumer.

Faulty Products

In the unlikely event that your item arrives with a fault, please follow our Returns Process below. Please return your item(s) to us within the 7-day slot and we will act immediately to organise a refund, replacement or exchange for you. We will also supply you with our FREE Returns label, so it won’t cost you a penny to send it back to us.

Damaged

We do our very best to ensure that your parcels arrive safely and in superb condition. Sometimes though, accidents do happen. If your product(s) does arrive in poor condition in any way, please follow our Returns Process below. Please return your item(s) to us within the 7-day slot and we will offer a refund, replacement or exchange for you as a matter of urgency. We also offer FREE returns on all of our item(s) so it will cost you absolutely nothing to send it back.

Privacy Policy

Protecting the security and privacy of your personal information is important to The Bazaarist and to the way we conduct our business in compliance with laws on privacy, data protection and data security. We hope this policy will help you understand what information The Bazaarist may collect, how we use and safeguard that information and with whom we may share it. To see our full privacy policy click here.

Copyright and Trademarks

http://www.thebazaarist.com/ and http://www.thebazaarist.co.uk/ are registered trademarks of The Bazaarist Limited. Other brands mentioned on this website may be trademarks of their respective owners. Other product and company names used may be the trademarks or registered trademarks of their respective owners and are used by us with their consent. All website components relating to www.thebazaarist.com or www.thebazaarist.co.uk are copyright and owned by The Bazaarist Limited or their content and technology providers, including but not limited to, design, logos, text, graphics and source codes, any use whatsoever is strictly prohibited. The contents may not be used, altered, copied or reproduced in any way without our express written consent.

General

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights

The Bazaarist may modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Thebazaarist.com & thebazaarist.co.uk may also terminate this Agreement and immediately remove, cancel or suspend access to and use of thebazaarist.com or/and thebazaarist.co.uk upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to the bazaarist’s other rights.

The Bazaarist Limited acts as principal on its own account and not as agent for you or any other person.

If The Bazaarist does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these Terms is held to be unenforceable, such part will at the bazaarist’s option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These Terms constitute the full agreement between you and the bazaarist and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Since the bazaarist principally deals with the UK and EU market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

Under current UK legislation it is an offence to sell knives and certain bladed or pointed articles to persons under 18 years of age. When purchasing these products (or other age-restricted products) we will ask you to confirm that you are of the age legally required. Where payment is made by you using methods other than Visa/Mastercard there may be a delay to your order while we verify your age and you may be required to send us proof of age. By placing an order for these products, you declare that you are 18 years of age or over.

The Bazaarist Responsibilities

The Bazaarist has endeavoured to ensure that all products descriptions and photographs are as accurate as possible.

The Bazaarist does not give any guarantees, warranties or representations in respect of any third parties services.

Because of the nature of the Internet, The Bazaarist provides and maintains Thebazaarist.com and Thebazaarist.co.uk on an "as is" and "as available" basis and we make no promise that use of TheBazaarist.com and Thebazaarist.co.uk will be uninterrupted or wholly error free. We are not responsible if we are unable to provide our Internet services for any reason beyond our control.

Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use TheBazaarist.com and TheBazaarist.co.uk in breach of these terms you will be liable to and will reimburse us for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit The Bazaarist’s liability for death or personal injury resulting from its negligence nor any fraudulent representation.

The Bazaarist will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood or war.

Please read the instructions, manuals and other user documentation that come with your products carefully. You are urged to use all products safely and in accordance with the manufacturer's guidelines.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, The Bazaarist excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to The Bazaarist and The Bazaarist shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • any incorrect or inaccurate information on TheBazaarist.com and TheBazaarist.co.uk ;
  • the infringement by any person of any Intellectual Property Rights of any third party caused by their use of TheBazaarist.com and TheBazaarist.co.uk or any Product purchased through TheBazaarist.com and TheBazaarist.co.uk ;
  • any loss or damage resulting from your use or the inability to use the TheBazaarist.com and TheBazaarist.co.uk website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;
  • any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong;
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading TheBazaarist.com or TheBazaarist.co.uk, or from transmissions via emails or attachments received from TheBazaarist.com and TheBazaarist.co.uk or its licensees and affiliates;
  • the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties to which The Bazaarist link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;
  • all representations, warranties, conditions and other terms which but for this notice would have effect.

Disclaimer

To the fullest extent permitted by law without affecting your statutory rights, The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk provide this website for use on an as is basis making no representations or warranties, express or implied whatsoever, with respect to the information, materials, content or products on this website including without limitation, warranties of merchantability and fitness for a particular purpose. We do not represent or warrant that the information accessible via this website is accurate, complete or current. Availability and price are subject to change without prior notice. Except as specifically stated on this Website, to the fullest extent permitted at law, neither The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk, its affiliates, directors, employees or other representatives.

Damage to your Computer

The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any website accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may cause damage. The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password / Account

Security You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Bazaarist Limited and www.thebazaarist.com and www.thebazaarist.co.uk shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.